Contact Us
1. How to Reach Us
The fastest way to reach our team is email. We answer every message within 24 hours on business days.
- Email: [email protected]
- Phone: +1 (800) 555-0142 (Mon–Fri, 9am–6pm EST)
2. Mailing Address
MaisonLowest
1201 Orange Street, Suite 600
Wilmington, DE 19801
United States
3. Before You Write
Where is my order? You will receive a tracking number by email as soon as your order ships. Orders are processed within 1–2 business days and typically arrive within 5–10 business days.
How do I return an item? See our Returns & Refunds page for the full policy, or email us with your order number and we will send you a return address.
Shipping costs? Shipping is free on orders over $50; otherwise a flat $8 applies. Full details on the Shipping Information page.
4. Business Hours
Our support team is available Monday through Friday, 9am–6pm EST, excluding US public holidays. Messages received outside business hours are answered the next business day.